| "Great
website, and brilliant service compared with other websites which offer purchasing
online." |
| Kelly |
| |
| I think your company
is fast and efficient when dispatching orders and very good value for money. Have
tried other companies before but they don't match your standards. |
| Kirsty |
| |
"Just wanted to drop
a quick line and say you offer a really great service. As a Dermalogica user I
have recently shopped around the Internet stores to source my skincare products
at a more competitive rate, and Elite Beauty has been the best service out of
the ones I've tried.
I was initially wooed by one other site offering free
delivery for orders over 30 pounds - but the product turned up with no samples,
no note or invoice and I felt a bit cheated. Another charged a delivery fee depending
on the product bought - so the more you purchased the more you paid, which again
I felt unhappy with.
Charging a flat delivery fee, being able to track delivery
if needed and letting customers choose their own samples is brilliant. I've managed
to get samples of product I'm actually interested in buying at a later date -
so I guess it's a win-win for both customer and company.
So - thanks for the
service and the product. I think I've stopped my shopping around now, and will
happily settle using Elite Beauty from now on." |
| Dee |
| |
| "... you don't
get such a great, personal service from other companies! Thanks again :) P.S.
expect an order soon!!! " |
| Beth |
| |
| .very quick service
thank you! I would say that your service is quicker than most and the idea of
free samples is great - not seen that anywhere before. |
| Vicky |
| |
| "ordered from you
before - excellent prices and service" |
| Katy |
| |
| Thank you so much
for your fantastically efficient service. .though I buy a lot of different products
via the Web, I am pleased to say you tick all of the boxes and then some! Of particular
note was the way in which the service was personalised - with your name on correspondence
and your kind instructions on the compliment slip enclosed with the goods. I loved
the free samples, and everything was delivered in mint condition thanks to your
packaging. It was also refreshing to see a nominal post and packing fee - I certainly
got my monies worth out of mine! Of course, you also had a great offer on the
prices of the goods, which attracted me in the first place (!) but the attention
to detail was a pleasure to experience. I was going to wait until going to America
next Spring to stock up on my Dermalogica and now I think I'll be using your excellent
service again! An absolute delight - a service which exceeds expectations! |
| Suzanne |
| |
| Thank you very much
for your comments and advice.I am very impressed with the products I have been
using. The Active Moist is brilliant. I will let you know how I get on. I have
to say that you offer exceptionally good service that you normally can't get anywhere,
let alone online. I have recommended your site to friends. Thanks again for your
comments. |
| Ben |
| |
| It was a toss up
between yourselves and Beautyfla$!!.com. The free gift and the pick & choose samples
are useful for travelling!. I've used other sites but they didn't allow choosing
of samples - always ended up with things I wasn't interested in. |
| Kar |
| |
| Just to let you know
I was very pleased with my recent (and first) order from you. I only placed my
request on Sunday afternoon and received it Tuesday morning. I have ordered Dermalogica
products once before, about a month ago, and that order took a week to come. (That
was from 'Beautyfla$!!.com'). I was also pleased with the free gift and samples
and the compliment slip which gave me extra advice on some of the products. I
would certainly recommend your site. |
| Karen |
| |
| I am very pleased
the way my orders were handled..you take your customer service seriously and I
am very impressed by your thoughtfulness. You are the third supplier that I have
contacted online for similar items.Supplier
No.1 sent the wrong items which then had to be returned with all the additional
work, telephone calls etc. that that entailed.There
were no supply or delivery problems with Supplier No. 2, but they have so far
failed to reply to an enquiry sent to them several days ago.I
am pleased to be able to tell you therefore, that your service and customer relations
are the best I have yet come across, and I look forward to shopping with you again
soon. I also believe that your prices and charges are very competitive and the
range of goods you have on offer is quite comprehensive. Thank you again for your
excellent service. |
| Mrs
Annesley |
| |
| .not only was it
delivered extremely promptly but inside a found my free samples plus a free mini
cube full of samples , and also a small note with skincare advice on from your
skin care expert Sarah! You have more than exceeded my expectations. |
| Joanne |
| |
| Very well packaged,
samples as requested and a helpful note! I will definitely be recommending your
company to friends, one in particular who is new to Dermalogica!! I will definitely
order from you again!!! |
| Charlotte |
| |
| I was delighted to
receive the free gift. (nice to have the opportunity to sample products). It's
lovely to have such a friendly service as can be missed when buying over the internet.
The prices and fixed postage rate also helps! |
| Sarah |
| |
| I was very pleased
with every part of the transaction. it was so easy, and the delivery was really
quick-- I was impressed-- thanks, and I will definitely shop with you again. |
| Jay |
| |
| "I received the order
yesterday which was brilliant. It was beautifully packed. I think giving out free
samples with orders is a great idea and I look forward to trying them out and
ordering more things!" |
| Helen |
| |
| I must say that I
was impressed with the quick and efficient service as the products were delivered
2 days after actually placing the order. The discounted prices were also excellent!
You'll be hearing from me again - soon! |
| Stacy-Ann |
| |
| "Thanks for
such prompt and efficient service. I will be using your service again." |
| Robert |
| |
| I cannot fault your
service and will definitely be using Elite again. |
| Lesley |
| |
| "Brilliant,
thanks Sarah!" |
| Vicki |
| |
| The order was easy
to process, reasonably priced, arrived very quickly and was packaged well. The
inclusion of the hand signed comp. slip was a nice personal touch. I will definitely
use your site again. |
| Kate |
| |
| "my order arrived
first thing this morning..............most impressive" |
| Christine |
| |
| "Please could you
pass on my thanks. I received my order today (lightening fast!) along with some
fabulous samples. It has made my day - I shall certainly be ordering again and
I really appreciated the personal touch - working in Customer Services myself
I know it can be a thankless task so please pass on my thanks to everyone involved
in my order " |
| Alix |
| |
| "Thanks for your
prompt and very efficient service. I'll be back." |
| Kim |
| |
| Thanks for the extra
samples that you sent. my order arrived just three days after ordering. very impressive!!
I will certainly use your company again |
| Donna |
| |
| Received my products
and the free samples that you sent I was delighted with the note that you enclosed
once again thank you it was lovely to have a personal touch to the order |
| Caroline |
| |
| The service was great
and the prices even better, I have recommended you to others. I will be placing
another order for myself very soon. |
| Jav |
| |
| Thank you for the
prompt delivery of my order....looking forward to trying the samples and placing
another order in the next few weeks! |
| Jules |
| |
| Just wanted to say
that I think your customer service is spot on. I have been very impressed with
your site and the service that you offer. The products are packaged well for posting
and everything I have ordered so far has arrived in very good condition. and quickly.
I shall be ordering from you again. |
| Ben |
| |
| have been delighted
with the samples that you sent me - thank you. It has been years since I have
received such good and personal service - especially when shopping over the internet.
I shall recommend you to my friends and will use you to buy all of my Dermalogica
bits and bobs. |
| Claire |
| |
| Thank you for the
prompt and efficient dispatch of my order. I'm a great fan of Dermalogica and
was very pleased to find an economical way of buying a relatively expensive, though
long-lasting, product. Your website was very clear, and I was delighted to receive
the free gift and samples. I look forward to shopping with you again. |
| Sheila |
| |
| I write to say thank
you very much for such a lovely service! Fast delivery - lovely creams! I am very
very pleased with the order and will definitely order some more items in the future. |
| Tonya |
| |
| We received the order
yesterday. We have been very impressed with the prompt service that our order
received and with the leaflets that you sent as well. We will use you again and
we would not hesitate to recommend you to our friends. Your customer service is
good and your website is easy to navigate. |
| Aidan |
| |
| Excellent service,
would definitely use it again - thank you very much. |
| Nina |
| |
| Just received my
order and wanted to say how impressed I am with your service and price! Even with
the postage your products are still cheaper than I can buy them at my local salon.
Thanks for the free gift as well and the handwritten note giving details of how
to use the products is really useful. I look forward to shopping with you again
soon. |
| Becky |
| |
| My order
arrived safely and I am delighted. The gift was an unexpected surprise which is
great. Excellent service and I will definitely shop with you again and recommend
you to my friends. |
| Kimberly |
| |
| Surprisingly my products
arrived today, this is very quick which is a real advantage. Worldpay is a recognised
payment system that I trust and your samples were a little bit extra so I choose
to buy from you! I liked the personal service and the hand written compliments
slip, this was a surprise as your site doesn't reflect this feminine personal
touch. I bought from you as you had a discount, samples and Worldpay. Your speedy
delivery is a real advantage. I think a soft feminine site that women feel confident
and like to browse, where they get really competitive priced products without
trailing the shops, samples for free and fast delivery is a winning formula. Your
complement slip gave me post-purchase reassurance! You have definitely got a repeat
buyer in me. I will use your service again. |
| Michelle |
| |
| Thanks for dispatching
my order so quickly. I will be buying some other products shortly as I appreciated
the fact that you popped in a hand written note with some advice for me (normally
it's all done email so you don't get any human contact at all) and I like the
way you give customers the chance to sample other products free of charge as I've
not come across another company that do this and its great to be honest. Thanks
again for the quick and friendly service it was appreciated. |
| Vicky |
| |
| Just to let you know
I am really impressed with the fast efficient service that you provide. I always
use Dermalogica products, and would therefore like to thank for the many free
samples that you have provided. |
| Cheryl |
| |
| I have been most
impressed with your service I received my products a few days after ordering them.
I have been using dermalogica products for a few days and have been very pleased
with the results I will definitely be placing another order with yourselves shortly.
Thank you once again for your service |
| Kirsty |
| |
| I was most impressed
by your service, the personal touch was great, and I found the entire ordering
service and delivery very reliable. Am just starting to try out Dermalogica products
and most definitely will be ordering more in the near future. |
| Lisa |
| |
| I have been using
Dermalogica products for 2 years and was glad to find them through your website
at a good price. I compared many online Dermalogica retailers before ordering
through you, because of price & delivery charges. I also placed other orders on
Monday with other types of retailers and your order was the first to arrive. Thank
you for your excellent service, I will definitely order my Dermalogica products
through you again. |
| Rachel |
| |
| I'm delighted with
your service and will definitely be using your site again. Thank you also for
the compliment slip explaining the best way to use the products and for all the
lovely free samples!! |
| Esme |
| |
| Just a quick note
to let you know that I am very pleased with the service you have given me. The
parcel arrived promptly and I am very grateful for the extra free samples and
info you enclosed with my order. Your service feels nice and personal and I will
definitely be recommending you to my friends! |
| Louise |
| |
| The service at Elite
Beauty is great. And as far as I can see, the prices can't be beaten. Keep up
the good work |
| Wendy |
| |
| Just wanted to drop
you a wee line to say how impressed I am with the service I have received from
you. I will definately purchase all my Dermalogica products from you from now
on, the prices in the salons are no match whatsoever and the personal service
from yourselves is a really nice touch. Good prices, quick delivery, personal
touch, free samples, information. What else do you need? |
| Lynn |
| |
| Thanks for my order
I received it very quickly. I think that the products are fantastic! |
| Kate |
| |
| Will definitely use
you again. Very easy to use site with all information needed. Quick delivery and
good customer service. |
| Michelle |
| |
| I am extreemly happy
with your service. |
| Felicity |
| |
| .very pleased with
the clear ordering process, quick turn-a-round and very competitive prices. The
extra samples were a nice touch so many thanks |
| Simon |
| |
| Thank you for the
extra samples and a very efficient service. I will definitely be returning in
the future. |
| Aileen |
| === |
| My order arrived
this morning and was received in a very good condition with everything as ordered.
Due to the quickness and accuracy of receipt along with the e-mails informing
me of the order placed and payment etc I would rate your on line service up with
the best such as Amazon. |
| Susan |
| |
| Wow! Very impressed
with your service - order arrived within 2 days. Will be using your service on
a regular basis. Thanks for the free samples ! (much appreciated). |
| Marion |
| |
| Wow!!! I cant believe
that you have responded so quickly and with such kindness...thank you. This is
the first time I have used your company but will definitely be using you again
and recommending you to my friends. |
| Debra |
| |
| I just wanted to
let you know how impressed I am by the service and quick delivery of the Dermalogica
items I purchased via your website. All the worries and queries I had were promptly
answered and even though there wasn't any face to face contact - I think it was
much better service than if it had of been. You're range of products, the opportunity
to obtain free samples and the all important factor - price - was quite clearly
the best I had come across on the internet sites I had visited. I'm so glad it
exceeded my expectations! A-soon-to-be 'repeat customer', |
| Claudia |
| |
| I received delivery
today, having ordered only yesterday, which was unbelievable! My sister has used
BeautyFla$!! for dermalogica products and admittedly I would have tried them first
but their server wasn't working so you were next. I really liked all the free
samples to try from Elite. Anyway, prompt delivery is worth its weight in gold
and I shall continue to purchase dermalogica from you. Bet you don't get many
blokes writing emails like this!! |
| Kieran |
| |
| JUST RECEIVED ORDER,
BRILL SERVICE MUCH BETTER THAN BEAUTYFLA$!!, THEY TAKE OVER A WEEK TO DELIVER!! |
| Nick |
| |
| Thanks for the prompt
delivery.Helen spent a long while searching the internet for the cheapest prices
of these products and you turned up number one! Couple that with the extremely
fast delivery and the courteous note on the complement slip just goes to show
excellent customer service does exist! Thank you we certainly won't have any hesitation
in recommending you. |
| David |
| |
| I would rate your
service higher than others that I have used in the past - all the products came
with the Dermalogica guarantee green labels on, which hasn't always happened from
other suppliers, and your compliments slip, and the free samples arriving packaged
in their special little envelope made me feel that you really care about your
customers. I will definitely be using you again in the future!! |
| Jo |
| |
| As usual your service
was excellent and beyond compare. |
| Ryan |
| |
| Thanks for sending
my order so promptly. I usually buy my Dermalogica online from Courtyardon!!ne.co.uk
but you compare favourably on price. Allowing customers to choose their own free
samples especially appeals to me. I was impressed and will be using you again.
I will also be recommending your site to my work colleagues as we are all Dermalogica
fans. |
| Angela |
| |
| Thank you so much
for all the trouble which you have gone to. It is very much appreciated. Wonderful
next day delivery to both addresses - excellent in every way. We shall certainly
use you all the time now. My nails feel stronger already. A big thanks |
| Sue |
| |
| Thanks once again
for such a prompt delivery! I am really impressed with the service provided by
Elite Beauty, not only do you undercut most other stores in price but the free
advice, next day delivery service and complimentary samples are a real plus -
what a great way to explore a fantastic range like Dermalogica. I've been recommending
you to all my friends and hope to be a loyal customer for years to come. |
| Lorna |
| |
| So far, your online
service is brilliant! Ordered the products yesterday and they are already with
me. |
| Janine |
| |
| I would certainly
recommend yourselves as the speed of delivery was brilliant and the price very
competitive! |
| Larraine |
| |
| Was delighted to
find my order waiting for me at the post office when I got back. Once again, I
was very impressed with the service. I have not ordered beauty products through
any other online service, partly because when I was looking for an online service,
Elite Beauty's prices were quite a lot cheaper than anyone else and I like the
fact that you give free samples too. Thank you for a great service. |
| Emma |
| |
| Thanks so much for
sending the order so quickly. Your service is excellent - the system you have
for offering free samples is terrific, and the delivery of my order really couldn't
have been faster. I've only used Boot$ and $trawberryNet for buying cosmetics
through the internet, but have to say you compare very favourably indeed with
them both - much quicker than Boots, and even allowing $trawberryNet's distance
(think they are based in Hong Kong), you come out better. I will certainly be
ordering from you again. |
| Bridget |
| |
| I've received the
package this morning and I'm very pleased by your service. I've previously used
lookfantan$tic.com to order products and I think your service is better in terms
of friendliness and also the payment procedure seems very reliable. |
| Alessandra |
| |
| Thanks very much,
it arrived the next day - brilliant! |
| Sukey |
| |
| I am delighted with
the service I received from Elite beauty. Next Day delivery was brilliant. I have
passed on the details to a friend. |
| Sheila |
| |
| Thank you for my
order. I received it speedily this morning. thank you very much. I haven't tried
any other online suppliers of Dermalogica products as I simply haven't found any
need to! The service that you and your company offer is excellent and the prices
are as competitive if not better than the competition anyway. If you add the personal
service and advice that you supply, there's no contest. I have placed 3 or 4 orders
with you and each time speedy delivery, well packaged goods and a complement of
samples for you try. What more can you ask for? I will be ordering again. |
| Ben |
| |
| I was very impressed
with the quick turn around of the order. Having looked around on the internet
for the best value Dermalogica products and delivery service offered, you lived
up to your 'Elite' title! Also like the idea of supplying free samples of products
to try, as it helps when wanting to buy new products. I will definitely be using
the online order service again! |
| Helen |
| |
| You are
the third online supplier I have ordered from and the best. I was happy with my
first supplier, then tried another one because the products were a bit cheaper
but it was only when I got my invoice that I realised I had been charged postage
per item. They didn't get my custom again |
| Connie |
| |
| This is only the
second time I have ordered from your company, however I must say that I will continue
to order from yourselves in the future, as I think the service you provide, compared
to other online services I have used, is excellent. My orders are correct, delivered
quickly, and the customer service I have had when I recently contacted you was
great, your no.1! |
| Cherry |
| |
| The service was excellent
from the ordering to the delivery. It was very kind of you to include a handwritten
note with the product giving extra advice. I have used St Tropez before but your
advice would be extremely helpful to someone with no knowledge of the product.
I must say I was 100% impressed. Excellent, friendly and helpful service. |
| Samantha |
| |
| Just to let you know
I received my order yesterday. I think your service is brilliant - very prompt
and your customer service is excellent. Especially compared to other websites
I have used which have promised delivery within 24 hours and then delivery has
taken a week or more, resulting in having to follow up the order. It is also good
to receive the email letting you know when the order has been despatched. |
| Jo |
| |
| Just to let you know
that my parcel arrived this afternoon and I'm extremely pleased with it. I often
purchase over the net, including make-up and beauty products. Good communications
about the order and its dispatch. I didn't need to track the order but it's nice
to know that it is possible. Package arrived very promptly. Package well packed
and product arrived safely (I've had bashed boxes from other companies - not a
big deal but a little off putting). Recorded delivery was great as my postie has
just left things behind a flowerpot on occasions! The samples are great - I'm
new to this brand and so I can try other stuff in the range. I did a fair bit
of research before buying from you and your prices are very good - as I was buying
this product 'cold', that was my motivation but now I know the service is good
would definitely buy from you again. Very impressed!! |
| Ann |
| |
| Service was excellent,
very speedy service and I received the goods in 1-2 days..... which was really
lovely and added that personal touch. I also received free samples. I was very
impressed with everything. Your postal service was much quicker than a previous
supplier I have used and your prices are very reasonable if not a little cheaper
than the previous supplier. |
| Liz |
| |
| I have been using
Dermalogica for nearly ten years now and I found your prices much more competitive.
The service is fantastic, prompt and polite. Thanks to Sarah for the testers I
received!! I will be ordering from you again and recommending you to my friends.
many thanks |
| Jenny |
| |
| Arrived next day
and rated excellent. What else could you do to warrant a better rating? |
| P
W |
| |
| I am very happy with
the speed of delivery and the service on whole. The products are very competitively
priced, and you are one of the best online suppliers I have used. |
| Siobhan |
| |
| My order arrived
very promptly and I am very pleased with the efficiency of your service and it
is the fastest I have ever had anything arrive from on-line ordering. I will certainly
use your service again in future. |
| Shirley |
| |
| Great, thanks delivery
arrived top speed. Thanks for the free samples - that was why I went with you
over Beautyfla$!!.co.uk |
| Andy |
| --- |
| Oh
Sarah, thank you so so much, that is fantastic, I really appreciate that. I'm
getting married in September and just love all these products - they are fab.
And also just to say I have never come across service like Elite - it's the best
ever. PS Can't wait until my goodie box arrives!! |
| Averil |
| |
| Received my order
when you said I would, packaged well and arrived in perfect condition. Have told
all my fake-tanning buddies where to get their St Tropez from now on!! |
| Karen |
| |
| I ordered the product
on Thursday and I had received it by Friday afternoon. I was delighted with the
whole service. I thought it was very quick, professional, reasonably priced and
personal. I will definitely use this website again. |
| Lynne |
| |
| Thank you for sending
my order so promptly. I received it on Wednesday morning after placing my order
online on Monday evening - it couldn't have arrived any sooner. I was recommended
to use Nailtiques by my GP and found your website by doing a search on Google,
also recommended by my GP. |
| Elizabeth |
| |
| Thank you very much
for your delivery which I only ordered last Tuesday and arrived on Thursday (even
though I live in Northern Ireland!) This is a very quick and efficient service
and with that nice personal makes it even better. I had ordered separately some
Dermalogica products and then some Nailtiques products and you kindly realised
this and put the one order together and refunded me the £2.50 delivery charge
- thank you so much. So all in all, great fantastic service - I'll be recommending
you to my friends and have no doubt that I will be ordering very soon on-line
again. |
| Averil |
| |
| This is the first
time that I have ordered my beauty stuff over the internet and have been very
impressed with the service provided by Elite Beauty. When I moved to the wilds
of Shetland away from Edinburgh, I was worried how I was going to get access to
supplies of Dermalogica. It is a relief to know that there is a reliable source
out there with a variety of beauty products on offer, that will deliver promptly,
even to the Scottish islands. |
| Fiona |
| |
| Really pleased with
the efficiency of my order (from website ordering to delivery) I also found your
prices to be very competitive. Excellent all round. I only buy Dermalogica & therefore
will be ordering from you again. |
| Julie |
| |
| Service and delivery
was excellent receiving an order in less than 48 hours from yourselves with lots
of free samples I am totally impressed and will most definitely be recommending
you on. |
| Kiaran |
| |
| As always the service
provided by Elite Beauty was fast and very professional. Packaged well, loads
of free samples (which is fab!) Very good service, I have recommended you to all
my friends !!! Other sites don't offer the quantity of free samples or the option
to choose which free samples that I would like, they do it for you. |
| Caroline |
| |
| Just wanted to say
how pleased I am with your service. Products are fab and at a v. competitive price
and delivery was unbelievably fast. The free samples are also a great bonus. Many
thanks and I will definitely be buying Dermalogica products from you again. |
| Jane |
| |
| Your service was
absolutely fab! Your delivery was quick and your prices were cheaper than anyone
else I found. Your website is really easy to use as well. If anyone asks I will
definitely recommend you. |
| Alison |
| |
| Excellent service,
will definitely shop with you again |
| Linda |
| |
| Thank you for the
message and I received the order this morning. I thought your service was extremely
quick and very efficient - certainly quicker than most! |
| Jackie |
| |
| Excellent service
and prices, will definitely use you again. |
| Adrienne |
| |
| I was very impressed
with the service you provided. My request was dealt with efficiently and, I am
grateful for the emails from you updating me on what was happening. A very good,
reliable service so far! |
| Emma |
| |
| Received parcel in
record time. Very pleased with the service and products. Your customer service
is excellent. Thank you for the extra samples to lessen redness. I will use them
and consider what to order next time. |
| Gillian |
| |
| Fantastic service
and according to my wife, great products. Thank you very much for the speedy delivery
and free samples. |
| Toby |
| |
| Just wanted to drop
you a quick note to let you know that I have been very impressed with your service.
Everything about it has been first rate, and I will have no hesitation in ordering
from you again in the future. This is the first time that I have ordered beauty
products online, but it is hard to imagine how the service could have been bettered. |
| Paul |
| |
| Absolutely brilliant
service - as I have always experienced. Thank you very much for the samples -
I love trying these out and appreciate the additional ones! Will certainly continue
to use you for my supplies - keep up the great service! PS Always recommend you
to friends! |
| Gina |
| |
| I am running out
of wonderful things to say about your service! I have always been totally impressed
at how easy your website is to use, how efficient communication is once the order
has been placed, and just how quickly you process the order. The packaging is
excellent and you always pop in a few extra samples which I really appreciate.
Needless to say my order arrived safely this morning. Thank you very much again. |
| Gina |
| |
| Brilliant service,
really fast delivery and reasonable postage charges.the excellent and professional
service through the online shop. |
| Jo |
| |
| Extremely efficient,
fast service as always - and it saved me around £15 |
| Luke |
| |
| I have just received
my dermalogica this morning and I am very pleased with your level of service.
I have been putting off buying my products from the !eonard Drake $alon because
they are far too expensive for few products. However, Elite Beauty you have exceeded
all my expectations. The samples are fantastic, enabling me to sample many different
products, something my salon quite stingy of. I have saved so much money - its
unbelievable. You have definitely converted me. I will definitely be back for
more, I'm a dermalogica loyalist. Thanks very much. I will tell all my friends
and convert them too. |
| Ali |
| |
| Received order today.
Excellent service, speedy delivery and good prices. Many thanks, will use you
again. |
| Samantha |
| |
| Thank you for a fantastic
service, I'll definitely be using your company again. |
| Jane |
| |
| Thanks for the prompt
and efficient service. I got the derma the day you sent me the email. Each time
I've shopped with you the service has been fantastic. The prices are substantially
cheaper than anywhere else locally - which is one of your main advantages. The
freebies also go down v well. |
| Luke |
| |
| As a first time user
of your site, you my thoughts are as follows: Firstly, I was very glad to be informed
that one of the items I had ordered was actually out of stock and would not be
available for a few days, as I had not realised this. It was excellent to be offered
the choice of waiting for it to arrive, or dispatching the rest of the products
before hand. It is a brilliant idea to offer to send out free samples when ordering
other products - I really enjoyed being able to test some of the products without
having to buy a whole bottle. This actually encourages people to order things
they really want to buy, without the pressure of spending money on something they
aren't entirely convinced they want/need before trying it out themselves. Finally,
the prices offered on site for your Dermalogica products are highly competitive.
This was my main reason for buying from you, but the entire service provided did
not let me down. Keep up the good work, and thanks for supplying the truly fantastic
Dermalogica range, which I already could not live without! |
| Vanessa |
| |
| Very impressed with
the order well packaged and a lot cheaper than some of the other online shoppers
I wud definitely shop with u in the future thanks a lot for ur help much appreciated |
| Julie |
| |
| Nailtiques arrived
one day after order. An excellent service. Thanks! |
| Heather |
| |
| Thank you again for
such a fantastic fast service and lovely products. The Christmas treats were a
lovely touch! I am looking forward to buying all my dermalogica products from
elite beauty. |
| Jo |
| |
| Thank you very much
- Sam has received her package today (and is now a happy bunny!). Fantastic service
- and thanks for the samples - much appreciated. |
| Helen |
| |
| Excellent! Arrived
this morning so will be using products soon. I have only recently started using
creams but have been very impressed. Will definitely use e-mail ordering thank
you |
| Maggie |
| |
| Thank-you for the
order that arrived on time Thank-you for the personal note and samples. Will have
a good look tonight. Will definitely use you again. An excellent first experience
with you means I will not bother looking anywhere else |
| Carol |
| |
| The package arrived
safely today and I am chuffed. The website was easy to navigate and the whole
sales process was excellent (I'm still quite nervous about buying stuff over the
internet) I will definitely be in touch again |
| Annette |
| |
| I am just dropping
you a line to say that I was exceptionally happy with the service provided. I
received the items which I ordered on Saturday which was a lot quicker than I
expected. . the service and condition of items received is above standard. Please
keep me updated with any new products or information. Thank you, and I will be
using your service again. |
| Natalie |
| |
| Very impressed with
your service will be using again very soon. Now in my favourites folder. :O) |
| Sharon |
| |
| Many thanks - I received
my order yesterday. Very impressed with the service - price, speed of delivery
and everything I ordered - perfect! |
| Kathryn |
| |
| Many Thanks again,
keep coming back to you - think your service is fantastic, quick, efficient and
very friendly...highly recommended to everyone I know ! |
| Charlotte |
| |
| As always your delivery
service is superb, and cannot be beaten. |
| Jackie |
| |
| Just a quick line
to thank you very much for the samples which I have just received. Your service
is fantastic. |
| Michelle |
| |
| Fantastic - just
arrived - amazing service - I will be spreading the word........................... |
| Fiona |
| |
| Have only tried one
other for beauty - 4phrod!te - which seems to have evaporated, and I have now
found you instead!. You couldn't be any faster! Website is easy to use. Thank
you for my extra goody of hand cream - that is a luxury, I don't skimp on my face
but am meaner with body hands and feet!!! |
| Nancy |
| |
| Just to let you know,
I think your service is very fast and efficient. It usually costs me £10.00 for
a small bottle of Nailtiques in my salon so I'm glad I've found you. |
| Celia |
| |
| Just wanted to let
you know that I have received the two treatment oils today. The transaction was
perfect and very efficient! thank you for a pleasant online experience. I will
be recommending you to some friends as we often travel and work long hours and
don't find time to shop for such items on the high street. |
| Eliz |
| |
| Thanks for my order
of St Tropez. I liked the personal touch of the hand written compliment slip.
If arrived in 4 days which considering the postal strike was great. Oh, and I
loved the price!! Will definitely order from you again. |
| Heather |
| |
| Service is fantastic:
reliable, polite, quick; products are much cheaper than my local salons & completely
genuine. I can't compare you to anyone else because I've not tried anyone else
- there's no need! .brilliant all round. Oh and I love the samples - very good
idea. I intend to treat myself to some of the Dermalogica massage oil that you
tempted me with in my last order! |
| Suzie |
| |
| Thank you so much
for sending me my order and thanks for your helpful tips about using the resurfacer
lotion. Every tip is most appreciated! Thanks, yet again for all your help. |
| Averil |
| |
| Very impressed! I've
recommended your service to my work colleagues now. |
| Melissa |
| |
| Got all the things
I ordered this morning. I cant believe how quick it was so I have sent the link
to all my friends! |
| Amy |
| |
| My parcel arrived
at 9.30am this morning, an extremely efficient service all round. From the moment
of order you kept me informed of every stage - very impressive. I have struggled
to find a retailer for these products but now that I have your on-line details
I shall need to worry no more. I can only hope that the product works as quickly
as the service - but somehow I doubt it! |
| Pam |
| |
| Just to let you know
that my order promptly arrived today and I am delighted with it. The packaging
is excellent and the thoughtful samples and snowflakes are such a lovely touch!
This is a present for my daughter, we have never used dermalogica before so I'm
planning to order more in the new year - for myself this time. |
| Katrin |
| |
| I got my order this
morning. I was very impressed with the service I received. Other suppliers have
provided samples and things as well but I have never had a supplier email me when
the order has been despatched and give me the Royal Mail number so I can track
it online. |
| Rachel |
| |
| Have opened my order
and just wanted to let you know that I'm very pleased with the service you provide.
Excellent service provided & I'll definitely recommend you to all my friends!!!! |
| Kelly |
| |
| You're brilliant |
| Michelle |
| |
| Still waiting for
several orders made before yours so very pleased with the speed of delivery. All
packaged well. Will definitely order from you again. Prices were most competitive
too. |
| Sally |
| |
| Excellent service |
| Christine |
| |
| Nailtiques received
just now - many thanks for excellent service. |
| Janet |
| |
| Thanks for excellent
service. |
| Tessa |
| |
| Thank you for being
so swift! I was very impressed. |
| Pam |
| |
| Would just like to
say thank you for a smooth and easy transaction. My products arrived in excellent
packaging and very quick from time of purchase. Will definitely recommend you
to my friends and family!! |
| Vicki |
| |
| Fantastic service,
delivery very speedy. Only came on line because my local supplier does not stock
the sheer moisture. Will be ordering all my dermalogica products from yourselves
in future. The samples are a great idea. Have passed your site to my sister who
is also a big dermalogica fan. |
| Amanda |
| |
| Brilliant - many
thanks. Will definitely use you again. |
| Heather |
| |
| Amazing service.
I received the products 2 days later. |
| Lindsey |
| |
| This is the second
time I have ordered with you and both times I have received excellent service. |
| Nicola |
| |
| I have raved about
the Nailtiques products and also about your company as you are far cheaper than
any salon up here in our area.I am sure you will have a new customer in the form
of my sister-in-law. Thanks again. What wonderful customer service. |
| Linda |
| |
| I didn't expect it
to arrive so soon. Brilliant delivery service and great products. The body cream
is lovely. Thanks for the samples. |
| Joanne |
| |
| Many thanks for your
prompt response and efficiency. Your service is excellent. I will definitely be
ordering again as my daughter and I both use dermalogica products. |
| Susan |
| |
| Delighted and amazed
at the speed with which you dispatched my order. You kept all your promises! It
arrived at 8.15 this morning. Broke the record for reading about it and getting
it onto face. Will be contacting you again after the frenzy. |
| Jacqueline |
| |
| My order was on my
desk when I got to work this morning. I am very impressed - your speedy and efficient
service, coupled with good prices mean I will definitely shop with you again. |
| Linda |
| |
| I think you service
is excellent, very prompt and packaged well. I also like the free samples you
can order and try before you buy! I will definitely be ordering more things from
you and will recommend you to friends (which I have already and they are all buying
things from your site ) |
| Goodger |
| |
| Thank you for the
very prompt response to my order - my order arrived on Tuesday beautifully packaged
and exactly what I ordered, I will not hesitate to sing your praises to my friends
and family. I will definitely use your web site in the future. Thank you once
again. |
| Sandra |
| |
| I really liked the
personal touch with the order. It's excellent service and will definitely be ordering
again. |
| Anthea |
| |
| Fantastic service
- order made Tuesday, dispatched Wednesday and delivered Thursday, even with the
large volumes of Christmas post, it could not have come through any quicker. The
order itself was accurate and delivered safely and undamaged. Yes, I believe you
are living up to you statement mission. I will recommend you to my friend who
also uses Dermalogica. |
| Denise |
| |
| Thanks Sarah your
prices and fast efficient service means that I am now a loyal customer. |
| Jacqueline |
| |
| Order received. All
fantastic! Well done - I'll definitely let friends know about your site. |
| Lucinda |
| |
| Further to our discussions
re my skin sensitivity problems, many thanks for the free samples. Much appreciated |
| Carole |
| |
| Your service was
speedy which was fantastic. Your prices are much better than the salon I previously
got my products from. Thanks for the samples. This will allow me to try some new
products which I might purchase in the future. |
| Amoy |
| |
| Absolutely brilliant
service. Thank you very much. |
| Christine |
| |
| I can't believe how
efficient the service is and will certainly inform my friends and family who use
Dermalogica so they can take advantage. |
| Judith |
| |
| Fantastic service
and very fast delivery. Will buy from you again and will recommend you to people.
Fingers crossed the bits get rid of my post baby spots :-) |
| Ellie |
| |
| I have always been
very satisfied with the service you provide. The prices are competitive with the
bonus of having the samples as well. It is great to be able to try before you
buy, especially as the products are expensive. I am also impressed with the very
fast delivery. I have recommended your site to a friend and my Mother. |
| Jayne |
| |
| Just to let you know
that I am very impressed with the service you give, I will definitely use you
again and recommend you to my friends. The free samples are great to!! |
| Jayne |
| |
| I received my order
and all is perfect - made my week. Thank you so much for your excellent service
and personal touch. |
| Tanya |
| |
| The packaging was
brilliant and the special finishing touches were brilliant. Fast service and will
definitely use you again and will also recommend to friends. |
| Sade |
| |
| The service overall
was excellent. |
| Gary |
| |
| Just a little note
to say am very happy with the service and was surprised it was delivered so quick
compared to other online shopping and look forward to using you again. |
| Yvonne |
| |
| Many thanks for dispatching
the goods so quickly- I think you are one of the fastest deliveries I have come
across. |
| Christine |
| |
| Thank you for being
so prompt. Yours is an exceptionally good (and competitive) service, and I hope
to do business with you again. |
| Jean |
| |
| Wonderful site! |
| C
G |
| |
| It's a great website! |
| Sarah |
| |
| Fantastic |
| Nicola |
| |
| Great web site !! |
| Kerrie |
| |
| Very easy to use
website. |
| Janet |
| |
| Second to none. Thank
you for the superb service and friendly note that arrived with my order.I have
recommended your site to three friends already in the hour since I came in to
work to find my order waiting for me. |
| Caroline |
| |
| Excellent service
as always. |
| Nicola |
| |
| Thank you so much
for all of your help, it is very much appreciated. |
| Averill |
| |
| . really well priced!
Thanks once again, and I will be placing more orders as my supplies wane! |
| Laura |
| |
| I am a regular customer
of yours and I think your service is fantastic. Thank you very much. |
| Justine |
| |
| I think your service
was fantastic and will certainly use your website again to order my beauty products. |
| Christine |
| |
| Fantastic rapid service.
Thanks |
| C
M |
| |
| Excellent prices
and service |
| Kate |
| |
| Site very easy to
use |
| Averil |
| |
| It's all good! |
| Ms
Thompson |
| |
| Service is fab -
this is my 3rd order in as many weeks |
| Miss
Bye |
| |
| Fantastic website |
| Helen |
| |
| I think this service
is absolutely fantastic, really quick |
| Ms
Callaghan |
| |
| Thought excellent
speedy service was given last time |
| Olivia |
| |
| Service is usually
excellent, so keep up the good work! |
| Nicola |
| |
| Excellent service
last time round, and great prices! |
| Julia |
| |
| Seems brilliant |
| Andrea |
| |
| It is a v. good &
reliable service, hard to improve! |
| Miss
O'Donnell |
| |
| Sarah has been excellent
in e-mailing & advising me. Thanks |
| Charlotte |
| |
| The service is excellent. |
| Ben |
| |
| Your service is fantastic! |
| Joanne |
| |
| It's a fantastic
site, saved to my favourites list! |
| Faith |
| |
| Web page is brilliant
and user friendly. |
| Mrs
A. |
| |
| One of the easiest
to use web sites I've used - great |
| Lorna |
| |
| Very efficient and
impressed to date |
| Miss
L. |
| |
| I think the service
is great - very easy to use and very quick with delivery! I also like the fact
that you can get testers for a few products so you know what you might want to
try next time. |
| Sarah-Jane |